Tuesday, October 19, 2010

How You Too Can Mess with a Good Thing


If there's one thing that Google has taught me (and trust me, there are more), it's that putting the user first, really truly does pay dividends. Not only is it the right thing to do, but it's the right business move. Apple has done it within a specific component of their products - their user experience. Google does it with transparency and simplistic UI's. Now where has Verizon done it? Practically nowhere.

I switched to the Verizon network a few months ago, happily trading in my iPhone for a Droid X. Among other things, the network was to blame. I dropped way too many calls, especially during important meetings. It was unacceptable. I don't care what Apple/AT&T say - it was a mix of both of them. The iPhone is an app container first. Phone is a distant second.

I had naively assumed that any phone running Android would be free and open. Even with faint memories of vCast dancing in my head. I signed into Picasa last week to have my pictures downloaded to my Droid. And for some reason, it wouldn't let me. After furiously searching the internet for a reason why - I learned that Verizon had limited access to Picasa from the gallery. The reason - so that we couldn't stream our photos to the HDMI output on our phone. Yea, Verizon apparently thinks that's going to ruin them. I'll tell you what will ruin them - acting like they control the air. Isn't that their slogan nowadays anyway. Rule the Air? Well - gimme control of my phone so I can.

Fortunately there are plenty of geeks on the interwebs these days and you can download the old version of the gallery app to solve all of your problems. You can download it here.

No comments: